077bet Privacy Policy

1 Introduction and Applicability

077bet is a trusted online betting and casino platform in Bangladesh. We place the highest importance on the privacy of our users. This privacy policy applies to the 077bet website (https://077bet.lat) and all related services.

By reading this policy, you will understand what types of information we collect, why we collect it, how we use it, and what protections you have regarding your rights over your information. By using 077bet's services, you will be considered to have given your consent to this privacy policy.

2 What Information We Collect

077bet collects several categories of information that are essential for providing our services. The types of information collected are described in detail below:

Personal Identification Information

• Full name and national identity card details
• Date of birth (for age verification)
• Email address
• Mobile number
• Current address
• Copy of passport or national identity card (for KYC verification)

Financial Information

• bKash, Nagad, Rocket, or Upay account number
• Bank account details (where applicable)
• Transaction history and amounts
• Deposit and withdrawal records

Technical and Usage Information

• IP address and device information
• Browser type and operating system
• Cookie and session data
• Time, pages, and duration of site visits
• Game play history and preferences
• Login and logout time records

Communication Information

• Live chat conversations
• Email content
• Records of complaints and feedback

3 Methods of Information Collection

077bet collects user information in the following ways:

• Account Registration: When you create an account on 077bet, you directly provide your personal information.
• KYC Verification Process: We collect identity-related information to confirm your identity and ensure financial security.
• Payment Transactions: When you make a transaction via bKash, Nagad, Rocket, Upay, or bank transfer, the relevant financial information is collected.
• Automatic Data Collection: Some information is automatically collected through cookies and similar technologies while you browse the website.
• Third-Party Verification Services: Information may be collected through third-party identity verification services to prevent fraud.

4 Purpose of Information Use

077bet uses the collected information for the following legitimate purposes:

Service Delivery and Operations

• Creating, verifying, and managing accounts
• Processing deposits and withdrawals
• Providing bonuses, promotions, and VIP benefits
• Delivering gaming services without interruption
• Ensuring 24/7 customer support

Security and Legal Compliance

• Preventing fraud, money laundering, and unauthorized access
• Ensuring age verification (minimum 21 years)
• Implementing responsible gaming policies
• Meeting legal obligations

Service Improvement

• Analyzing and improving website performance
• Providing a personalized experience based on user preferences
• Managing new games and features
• Resolving technical issues

Contact

• Sending important notifications related to your account
• Providing information on promotional offers and new benefits (with your consent)
• Managing customer service communications

5 Information Sharing and Disclosure

077bet does not sell your personal information to third parties. However, information may be shared in the following limited circumstances:

Service Provider Partners

Necessary information is shared with various game providers including Pragmatic Play, Spribe, JILI, PG Soft, and payment processing service providers to operate our gaming platform. These partners have a contractual obligation to comply with our privacy standards.

Legal Authorities

We may be required by law to disclose relevant information in response to valid legal directives, court orders, or government authority investigations.

Fraud Prevention

Information may be shared with recognized security agencies or financial institutions to prevent fraud, money laundering, or other criminal activities.

6 Cookie Policy and Technical Information

The 077bet website uses cookies and similar technologies. Cookies are small digital files stored on your device.

Types of Cookies We Use

• Essential Cookies: Required to maintain login sessions and ensure the core functionality of the website.
• Functional Cookies: Used to remember your language preferences, theme settings, and other user preferences.
• Analytical Cookies: Used to analyze site traffic and usage patterns — this helps us improve the quality of our service.
• Security Cookies: Used to detect fraud and protect accounts.

Most browsers provide options to control cookies. You can disable cookies by changing your browser settings, though this may limit some functionality of the site.

7 Data Security Measures

077bet has adopted modern technical and organizational measures to protect your personal information:

• SSL Encryption: Our website uses SSL (Secure Socket Layer) encryption, which keeps information secure during data transfer.
• Data Encryption: Strong encryption technology is used when storing sensitive information.
• Access Control: Only authorized staff can access user information within the necessary limits.
• Regular Security Reviews: The security of our systems is regularly tested and reviewed.
• Firewall and Intrusion Detection: Advanced firewall systems are in place to prevent unauthorized access.
• Staff Training: All our staff receive regular training on data protection policies.

However, we cannot guarantee that transmitting information over the internet is completely secure. We are committed to protecting your information through our best efforts.

8 Data Retention Period

077bet retains user information for as long as necessary. The factors that determine the retention period are listed below:

• Active Account: All information is retained for as long as your account remains active.
• After Account Closure: Upon account closure, certain information is retained as required by legal obligations.
• Financial Transaction Records: Financial information is retained for a specified period in accordance with regulatory authority guidelines.
• Dispute Resolution: Relevant information is retained until any ongoing dispute or legal claim is resolved.

9 User Rights

You have the following rights regarding your personal information:

Right to Access Information

You may request a copy of the information 077bet holds about you. We will respond to your request within a reasonable time.

Right to Correct Information

If the information we hold about you is incorrect or incomplete, you may contact us to request a correction.

Right to Delete Information

In certain circumstances you may request that your information be deleted. However, it may be necessary for us to retain some information due to legal obligations or legitimate interests.

Right to Object to Processing

In certain circumstances you may object to the processing of your information, particularly in relation to marketing communications.

Right to Opt Out of Marketing Communications

You may stop receiving promotional emails or notifications at any time. This option is included in every communication.

10 Responsible Gaming and Minor Protection

077bet is fully committed to protecting minors (those under 21 years of age). We follow a strict age verification process. By accessing your account, you confirm that you are at least 21 years of age.

If we learn that a user is under 21 years of age, their account will be closed immediately and the relevant information will be reported to the appropriate authorities.

To learn more about responsible gaming, please visit our Responsible Gaming page.

11 International Data Transfer

For the operation of our services, your information may in some cases be stored or processed on servers located outside Bangladesh. In such cases we ensure that:

• Data protection standards are equivalent to those in this policy.
• The relevant parties are bound by contractual obligations to maintain privacy.
• Appropriate technical measures have been taken to protect the data.

12 Policy Changes

077bet reserves the right to amend this privacy policy as needed. For any significant changes, we will:

• Publish the updated policy on this page with the date of update.
• We will notify you by email or on the site about any important changes.
• Continuing to use the site after changes have been made will be considered as your acceptance of the new policy.

We recommend that you visit this page regularly and keep yourself updated about any changes.

13 Contact & Complaint Resolution

If you have any questions, comments, or complaints about this privacy policy, please contact us:

• Email: [email protected]
• Live Chat: Contact us in Bengali 24/7 through the live chat feature on the website.

We will take your complaint with due seriousness and are committed to resolving it promptly. Answers to many common questions can be found on our FAQ page.